Shipping Policy

Thank you for shopping with Stories & Scents.

Each candle is hand-poured in small batches and carefully packed before it begins its journey to you.

Processing Time

Orders are typically prepared and shipped within 2–5 business days for local shipment and 11-14 business days for international shipments. During new collection launches or busy periods, processing may take a little longer.

Shipping

We currently ship throughout Israel and Internationally. Shipping costs are calculated at checkout.

Once your order has been dispatched, you'll receive a confirmation email with tracking information (when available).

Damaged or Lost Orders

If your order arrives damaged or you experience any shipping issues, please contact us at storiesandscents@icloud.com within 3 days of delivery. We'll do our best to make it right.

Questions?

If you have any questions about your order or shipping, we'd be happy to help. Contact us at storiesandscents@icloud.com.